Privacy policy

The protection of users’ personal data is a priority. This Privacy Policy aims to inform you clearly and transparently about the personal data collected, how it is used, and your rights.

1. Collection of Personal Data

When using this website, several types of information may be collected:

  • Information provided directly by the user (name, postal address, email address, telephone number and payment information).
  • Information related to browsing activity (IP addresses, cookies, connection and location data).
  • Information voluntarily provided when subscribing to a newsletter or contacting customer service.

2. Purposes of Data Use

The collected data is used exclusively to:

  • Process, dispatch and track orders.
  • Manage customer relationships and after-sales service.
  • Continuously improve the user experience and product offering.
  • Send commercial or promotional information, only with the user’s consent.
  • Comply with legal and regulatory obligations.

3. Data Retention Period

Data is retained only for as long as necessary to fulfil the purposes for which it was collected. Some information may be retained for longer periods where required to comply with legal obligations, such as the retention of invoices.

4. Security and Confidentiality

All data is protected through appropriate technical and organisational measures designed to prevent loss, misuse or unauthorised access. Secure payment providers ensure that payment information is not stored directly on the website.

5. Sharing and Disclosure of Data

Personal data is never sold to third parties. It may only be shared with:

  • Secure payment service providers.
  • Delivery partners responsible for shipping orders.
  • Technical partners essential to the proper functioning of the website.

6. Cookies and Similar Technologies

This website uses cookies to improve navigation, analyse audience statistics and personalise content. Users can configure or refuse cookies directly through their browser.

7. User Rights

In accordance with applicable laws, every user has the following rights:

  • Access and consult their personal data.
  • Rectify or update their data.
  • Request the deletion of their data (the “right to be forgotten”).
  • Request restriction of or object to the processing of their data.
  • Request the portability of their data.

Any request relating to the exercise of these rights can be made through the “Contact” section of this website.